Cardinal USA Fuel Oil

They are courteous and reasonably priced.

Ran out of oil and called and spoke with Joe. He said he would try his best to get them to come out on the same day. They were here within a hour! Great customer service!

Don’t use their subcontractor Michael’s heating and cooling. They irresponsibly tried to install a new heater. I’m on my 5th call back and this heater is still not installed properly. Very amateur and unreliable

Absolutely unprofessional. I paid $267 for 100 gallons of oil. they came out they put 10 gallons in and said that my whistle wasn’t working I didn’t notice until 3 days later . I notified them That my whistle was working and that is very faint so they came back out. the second attempt they said that my fuel tank was cracked and leaking oil and only put 14 gallons in.I asked for a refund. I called another company who came and filled it the same day With no problems. when I looked at my refund it was $130 which means they charge me 137 for the two unsuccessful Fills. I called to complain and they told me I had to pay $35 for each of the deliveries because I didn’t get the full 100 gallons I or…

I have never actually written a poor review online but after my interaction here I was compelled to write this. If I could give no stars I would. I will say that for about a year and a half I had no problems with this supplier. But towards the end of 2013 and into 2014 I had nothing but issues with trying to get the payments set up correctly with this supplier. I had set my account up with automatic delivery but for some reason in 2014 I kept getting invoices instead of having the account charged automatically per their automatic delivery agreement. I had to call four separate times for four separate deliveries to get the payment set up to my credit as per agreement for invoices I shoul…