Reds & Son

Honest and quality service! I was a bit paranoid about my brakes recently cause I had started hearing a very quiet sound over the past week. So I took my car in, and later that day they called me to tell me they couldn’t hear any sound that they’d be concerned about (but to come back if it got louder). They checked the brake pads and whatnot anyways and found nothing wrong. Then when I went to pick up my car I was told they weren’t charging me anything. I’ve also taken my car there for simple things like inspections / oil changes over the past few years and have never had a bad experience.

Took my car here to get some things fixed, and the price was higher than other places I had been quoted. I declined service, and when I went to get my car back, they didn’t reattach my wheel properly, causing an even more dangerous situation and an additional $400 of damages to my car. Don’t go here, you can find a cheaper and better quality repair elsewhere.

Took my car for inspection. They said I needed rear breaks. When I drove away I heard loud squeaking and I could smell new odd smells from my breaks. I took it back and they blamed the parts for being the issue so they replaced them for free. Now it’s been two months and I hear more noises from my breaks. I took it to a different mechanic and they said that my previous mechanic (Red & Sons) forgot to grease the breaks. I am happy they replaced the breaks but it seems that they are missing steps with repairs and I will not take my car back.

I am sure that every circumstance is different and I know that I got really lucky, but I had the best experience ever with this garage! After calling multiple garages and being told that they wouldn't be able to service my car for days, I reached out to Reds & Sons, they told me to bring my car right down, they called me an hour later to tell me the problem was an easy fix and they didn't even charge me!! People were incredibly nice and they secured a lifelong customer in me. A mechanic, in the city, that you can trust, priceless!!

They did some work on my mother's car. They did a good job but the labor rate was a bit high (that near downtown location can't be cheap for a indepenedent shop though) Edit: Boy was I wrong - They used a ziptie to secure the alternator on my mother's car, which my brother in law discovered when he was going to replace the belt because it was having issues after they supposedly fixed it (they didn't replace the top bolt and the zip tie they used loosened up)